Research I: Stakeholder Interviews
After speaking with my Professor, Skip, about his experiences building a different mobile application for furniture movers, it was clear that there are copious issues with furniture purchasing and delivery, particularly with coordinating between all three parties - the Buyer, Seller, and Mover. Buyers and Sellers can say they'll be available for delivery/pickup when the Movers give them a relative window for when services will be rendered, leaving many Buyers and Sellers to leave their homes for personal errands. Many times, Movers are stuck outside of homes, unable to deliver or pickup furniture.
Meeting with international masters students at Carnegie Mellon University yielded further insights on furniture rental challenges, such as getting a good sense for the quality and condition of a piece of furniture without having to first meet the seller. Conversely, difficulties with taking high quality product photos challenged sellers on many existing peer to peer exchanges. Clearly, several highly specific issues existed in this space, and now more research on solutions to those issues could ensue.